Each day in Palm Beach County, hundreds of families are faced with utility service disconnection. The Low Income Home Energy Assistance Program (LIHEAP) is designed to provide financial relief from high-energy costs to prevent service disconnection for families in crisis.
Extensive Outreach Campaigns are conducted to ensure maximum participation of the neediest families.
Particular efforts are made to serve the elderly and those with special needs.
Applicants can submit their application online at
https://floridaliheap.com/relief_program or contact the Call Center at 1-833-CSD-WILL (1-833-273-9455), to make an appointment at one of our office locations.
Applications for assistance may be made by contacting the nearest Community Action Service Center.
For additional information, please call
1-833-CSD-WILL (1-833-273-9455) or email
CSDCares@pbcgov.org.
...helping people build better communities.
LIHEAP Benefit Limit
Eligibility Requirements
To qualify for LIHEAP services, households must comply with the following:
- Reside in Palm Beach County
- Have a utility bill in a household member's name
- Total household income must be at or below 60% SMI or 150% FPLG
| Crisis (Winter and Summer) |
Up to $1,000
|
| Home Energy |
Up to $700
|
Crisis (Winter and Summer)
- The award amount is the eligible amount that would resolve the crisis (such as restoring utility service), up to a $1000 maximum. Note that you may be required to make additional payments before your service can be restored if you owe more than the award amount. Households can receive multiple crisis awards in a year, up to the $1000 maximum. Eligibility resets on October 1st. Depending on the funds available in your county, you may be able to apply for assistance multiple times a year.
Home Energy
- The amount your household is eligible for is based on how many people are in your household, your household’s gross income for last month, and whether your household includes any elderly, children, or people with disabilities. The benefit amount will depend on total household income, household size, and if there are any elderly, disabled or children under age six (6) in the household.
- Your household can only receive Home Energy benefits one time per year, which resets one year after the last award.
Ways to Apply
Applications may be submitted online at
https://floridaliheap.com/relief_program or in person at one of our offices or PBC Library locations, by scheduling an appointment at 561-355-4792.
If you have a crisis or your utilities are in jeopardy of disconnection, you can:
-
Applications for assistance may be made by:
CALL OR REGISTER TO APPLY FOR SERVICES ONLINE.
If you have a crisis or your utilities are in jeopardy of being disconnected, you can: