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Amit Sawant 

Amit Sawant
Application Services Director

Application Services

The purpose of this Division is to work closely with partner agencies in acquiring, through purchase or in-house development, specialized software applications that support the ​business operations of County government.  This involves managing the full life cycle of application development which encompasses business requirements, software architecture and programming, software testing, maintenance, and change management, all administered under formal project management methodology.  

Primary services include: 

  • Develop, implement, and maintain departmental and enterprise software applications using appropriate technology;
  • Coordinate the acquisition of third party commercial software packages, as necessary;
  • Provide database services for development and production environments;
  • Maintain existing applications to assure system compatibility and overall seamless business operations;
  • Develop and maintain web pages and mobile applications; and
  • Provide general consulting and project management services to user departments. 

 

ISS has a long and successful history of in-house programming dating back to the early days of mainframe computing.  Through close collaboration with County departments and agencies, we build software business solutions tailored to fit the specific needs of our customers.  Numerous County departments and agencies rely upon ISS for developing and maintaining their key business applications. 

Our software development expertise has evolved as the industry shifted to client-server and then web computing platforms.  Most of our newer applications are written utilizing Microsoft's .Net development platform. 

ISS maintains an inventory of more than 300 custom built applications as well as dozens of commercial software vendor packages.  Key in-house developed and commercial software packages are summarized in the link below.

 

ISS Application Services Awards

No

Year

Award

Project

Department

1 2023 National Association of Counties (NACo) Achievement Awards Affordable HVAC Replacement Assistance Program for Low-Income Households Community Services
2 2023 National Association of Counties (NACo) Achievement Awards Public Safety Home Care Giver Management System Public Safety
3 2023 National Association of Counties (NACo) Achievement Awards Fixed Asset Lifecycle Management System (FATS) ISS Enterpise
4 2023 National Association of Counties (NACo) Achievement Awards Workforce and Affordable Housing Dashboard Housing and Economic Development
5 2023 National Association of Counties (NACo) Achievement Awards Property Appraiser Homestead Exemption E-file Application Property Appraiser
6 2023 National Association of Counties (NACo) Achievement Awards Property Appraiser Tangible Asset E-file Application Property Appraiser
7 2023 National Association of Counties (NACo) Achievement Awards Water Utilities - AMI Meter Replacement and Management System Water Utilities
8 2023 National Association of Counties (NACo) Achievement Awards Enterprise Contract Management System (eCMS) ISS Enterpise
9 2023 National Association of Counties (NACo) Achievement Awards Building Compliance and Inspection Tracking System (eField Application) PZB
10 2023 National Association of Counties (NACo) Achievement Awards PBC Community Connect Mobile App ISS Enterprse
11 2023 National Association of Counties (NACo) Achievement Awards Comprehensive Emergency Medical Plan (CEMP) Portal ISS Enterpise
12 2023 National Association of Counties (NACo) Achievement Awards Animal Care & Control - Field Officer Application Animal Care & Control
13 2023 National Association of Counties (NACo) Achievement Awards Community Services Homeless Point in Time Survey Community Services
14 2022 National Association of Counties (NACo) Achievement Awards Consumer Affairs Tracking System Public Safety
15 2022 National Association of Counties (NACo) Achievement Awards Data Exchange -Using Technology to Improve Human Services Administration and path towards Data Warehouse Community Services Department
16 2022 National Association of Counties (NACo) Achievement Awards Enterprise File Management Middleware ISS Enterpise
17 2022 National Association of Counties (NACo) Achievement Awards e-Permitting Engineering and Public Works
18 2022 National Association of Counties (NACo) Achievement Awards e-Platting Engineering and Public Works
19 2022 National Association of Counties (NACo) Achievement Awards ePZB Kiosk Portal Planning, Zoning and Building
20 2022 National Association of Counties (NACo) Achievement Awards HR Online Job Applications System Human Resources
21 2022 National Association of Counties (NACo) Achievement Awards Notice of Funding Opportunity (NOFO) Youth Services Department
22 2022 National Association of Counties (NACo) Achievement Awards Online Requisition System ISS Enterpise
23 2022 National Association of Counties (NACo) Achievement Awards Property Appraiser's Permit Portal Property Appraiser
24 2022 National Association of Counties (NACo) Achievement Awards ReEntry Network (RENEW) Public Safety
25 2022 National Association of Counties (NACo) Achievement Awards SMS Gateway ISS Enterpise
26 2022 National Association of Counties (NACo) Achievement Awards Vincent Public Safety
27 2022 National Association of Counties (NACo) Achievement Awards Virgin Islands- Board License Certification Application Virgin Islands
28 2022 National Association of Counties (NACo) Achievement Awards Restart Business Grants CARES Application Dept of Housing and Economic Stability
29 2022 Government Experience Project Award  HR Online Job Applications System Human Resources
30 2022 Golden Palm Awards OSCARSS Rent, Utilities and Food Assistance Application Community Services Department
31 2022 Golden Palm Awards Enterprise File Management Middleware ISS Enterpise
32 2021 National Association of Counties (NACo) Achievement Awards COVID-19 Business Compliance Application Planning, Zoning and Building (Code Enforcement)
33 2021 National Association of Counties (NACo) Achievement Awards Human Resources Information System (HRIS) Human Resources
34 2021 National Association of Counties (NACo) Achievement Awards Mortgage Assistance CARES Application Dept of Housing and Economic Stability
35 2021 National Association of Counties (NACo) Achievement Awards OSCARSS Rent, Utilities and Food Assistance Application Community Services Department
36 2021 National Association of Counties (NACo) Achievement Awards Restart Business Grants CARES Application Dept of Housing and Economic Stability
37 2021 Golden Palm Awards COVID-19 Business Compliance Dashboard Planning, Zoning and Building (Code Enforcement)
38 2020 Government Experience Project Award  ePZB Building Portal Planning, Zoning and Building (Building)
26 2020 Government Experience Project Award  COVID-19 Response -“Business Complaint Dashboard" Planning, Zoning and Building (Code Enforcement)
27 2020 Golden Palm Awards HRIS Hand Scan Module Parks and Human Resource Departments
28 2020 Golden Palm Awards Animal and Care Control - Field Officer Application Public Safety
29 2019 Center for Digital Government Top-ten ranking in the 2019 Digital Counties Survey (7th place)  
30 2019 National Association of Counties (NACo) Achievement Awards FDO Enterprise Application (eFDO) FDO Enterprise
31 2019 National Association of Counties (NACo) Achievement Awards EBO Vendor Portal Office of Equal Bussiness Opportunity
32 2019 National Association of Counties (NACo) Achievement Awards Summer Camp Scholarship Program (SCSP) Application Youth Services Department
33 2019 National Association of Counties (NACo) Achievement Awards Medical Examiner Tracking System (METS) Medical Examiner
34 2019 National Association of Counties (NACo) Achievement Awards Public Records Request System ePRR Public Affairs
35 2019 National Association of Counties (NACo) Achievement Awards Contract Monitoring Application Youth Services Department
36 2019 National Association of Counties (NACo) Achievement Awards TED County-wide Enterprise Application
37 2019 National Association of Counties (NACo) Achievement Awards Online Search Request (OSR) Planning, Zoning and Building 
38 2019 Golden Palm Awards Enterprise Public Records Request System Public Affairs
39 2019 Golden Palm Awards Loftware Bar Code Software Replacement FDO Enterprise
40 2019 Golden Palm Awards Medical Examiner Tracking System Medical Examiner
41 2018 Center for Digital Government Top-ten ranking in the 2018 Digital Counties Survey (10th place)  
42 2018 National Association of Counties (NACo) Achievement Awards Disaster Assessment Tools (RIAT and DA) Public Safety and PZB (Building)
43 2018 National Association of Counties (NACo) Achievement Awards eKPI Performance Measurement System County Administration and OFMB
44 2018 National Association of Counties (NACo) Achievement Awards Bus Pass Tracker System Palm Tran
45 2018 Golden Palm Awards New PAPA Website Property Appraiser
46 2018 Golden Palm Awards HRIS Replacement for Legacy Time Server and Entera Systems Human Resources​

Key Business Applications

​Dept/Agency

​Application

​ISS Liaison

​Clerk and Comptroller ​Advantage Financial System ​Prashant Varak
​Community Services ​DOSS, Human Services, LIHEAP ​Prashant Varak
​Engineering & Public Works
​ePermits ​Yunus Kazi
​Environmental Resources Management ​ERM Database ​Yunus Kazi
​Human Resources ​HRIS ​Gurbir Aulakh
​Inspector General ​IG Case Management Angela Boyett
​Medical Examiner ​ME Database Ben Perez
​Office of Small Business Administration ​OSBA Database ​Prashant Varak
​Planning, Zoning & Building ​ePZB ​Rajesh Tiwari
​Property Appraiser ​PAPA, Online Homestead Exemption ​Amit Sawant
​Public Safety ​WebEOC, Chameleon, DART, ACC

​Ben Perez
​Risk Management​
​RIMS, Clinic, DRIVARS
​Gurbir Aulakh
​Water Utilities ​WUD Customer Information System Lindsay Barbier
​Web Services ​Palm Beach County Internet/Intranet Websites, SharePoint Application, Employees Development Training System  ​Sophia Dang
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