Assisted Living​

Assisted Living Facility (ALF) Program

Purpose: To provide short-term financial sponsorship of physician prescribed placement into an ALF, as well as case management to eligible individuals to enable them to regain economic stability. This program is not intended to provide emergency placement services.

Eligibility: Must meet same financial criteria as listed for all other programs as well as medical criteria determined by a physician. The maximum length of sponsored placement is six (6) months. Extenuating circumstances beyond this time may be approved by the Operations Supervisor or designee.

For more information, call 561-514-5400.

Case Management

Case Management is an integra​l part of any service provided by Human Services. Short-term case management provides emergency services and intermediate problem solving. Long-term case management aims at changing lives.

Disaster Recovery Case Management

Disaster Recovery Case Management Services are provided in response to a federal disaster being declared in Palm Beach County. The Division of Human Services oversees and case manages those individuals/families that are seeking home repair assistance not covered by insurance, FEMA, or other sources. Currently, individuals may be self-referred or be referred by the Palm Beach County Disaster Recovery Coalition. No new cases are being accepted at this time. The Division will be in this role for any future federally declared disasters in Palm Beach County.

Emergency Services

Emergency Services include:

  • Rent Payments
  • Utility Payments
  • Food Vouchers
  • Bus Passes
  • Information and Referral
  • Case Management
  • Indigent Cremation

FPL Care to Share

Purpose: To provide services to individuals/families in crisis who need assistance with their electric bill through external funding sources. This service includes the administration of FPL Care To Share Program. These funds are generated by voluntary contributions from FPL customers in conjunction with corporate FPL contributions.

Eligibility: Specific eligibility requirements include the following:

  • Resides in the FPL service area within Palm Beach County
  • Service need and exhausted all other available sources for payment
  • Must have a delinquent FPL bill, final notice or disconnection notice for the FPL account
  • Financial need at or below 150% of the Federal Poverty Level Income Guidelines- FPLG (click here to access current FPLG)
  • Must have a plan in place to maintain additional/future household expenses
  • Must NOT have received a benefit under the FPL Care To Share Program within the last 12 months.

Indigent Cremation Program

 Frequently Ask Questions

Self-Sufficiency Services

Self-Sufficiency Services are provided to individuals/families who live independently in the community, but have a need for assistance to enable them to maximize their ability to gain, regain and/or maintain self-sufficiency. Case Managers direct individuals or families to services and resources that remove and remediate barriers that prevent the achievement of economic self-sufficiency.

Self Sufficiency Services include:

  • Rent Payments
  • Utility Payments
  • Food Vouchers
  • Bus Passes
  • Case Management
  • Various other support services as evaluated by case manager​

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