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​​Mission Statement​


Our Mission is to prevent fatalities, injuries, and property loss from fire and other hazards. We achieve this by conducting community risk assessments and researching local data from reliable sources such as 911 call history, crew reports, customer visits, and customer surveys. Furthermore, we identify at-risk communities, evaluate and mitigate potential hazards, introduce solutions and focus resources on intervention s​trategies to affect behavior change. Subsequently, we provide FREE fire and life safety education presentations and services to all ages tailored to specific needs with measurable results.​​
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Basic First Aid​ 

Hands-Only CPR
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Car Seats  ​

Golf Cart Safety

Babysitter Safety 

Fire Safety ​​​ ​

Carbon Monoxide

Open Burn Permit 
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Fire Station and Units ​​

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Frequently Asked Questions


​What should you do with your old fire extinguisher?
 Old or used fire extinguishers can be discarded at any Solid Waste Authority home chemical and recycling center and placed in the “compressed cylinder” area. Visit www.swa.org for drop-off locations in PBC or call 866-SWA-INFO​.

 
Does PBCFR inspect or service fire extinguishers? 
PBCFR does not provide this service. Please call a local fire extinguisher service company in your area or discard it at your nearest household hazardous waste site. 

 Does PBCFR offer CPR courses for certification? 
PBCFR does not provide certification for CPR. Please contact a local American Red Cross Chapter or the American Heart Association for conventional CPR certification courses (infant, child, and adult). 

What is a Residential Key Lock Box? 
In emergency situations a lock box contains keys and access codes to allow emergency responders to quickly gain entry into commercial and residential properties. PBCFR uses the Knox Box key system. Residents can call 561-616-7024​​ ​​for more information. Using a generic alternative to Knox box may cause delays with gaining access. Also, the resident must call 561-616-7012 ​every year to keep the code active in our CAD (computer aided dispatch) system. Lock boxes should be installed next to the front door so Fire Rescue can access if the situation permits. 

How can I find different brands of car seats and their ratings?
Use this link (Car Seat Finder &​ Ratings​to not only find car seats, but search brands and get their ease-of-use ratings!

Does PBCFR offer free car seats? 
A new car seat may be provided to eligible children based on availability. If we are unable to match a caregiver with a free car seat for their child, they can call 561-841-3500​ to purchase one from Safe Kids Palm Beach County Coalition for a donation fee.​



Please let us know how we are doing by clicking on our Customer​ Feedback Survey.​

 Contact Us

​​​​Chief Herman W. Brice

Fire Rescue Complex
Palm Beach County Fire Rescue
405 Pike Road
West Palm Beach, FL 33411-3815

Phone:  561-616-7033

 Our Team

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