NOTICE

The Consumer Affairs Division was informed that the AHCA Eligibility Verification System will be down for scheduled maintenance. This office will have no access through this period.​ Please contact us @ 561-712-6600 to verify whether the situation has resolved.

• ​Caregiver applicants who have paid their fees may keep their scheduled appointments if they want to have a new photo taken for their ID Badge.
  If they are already in the AHCA system, they may elect to have us use their AHCA photo to create the ID Badge the badge will be made and mailed out once AHCA system is up and eligibility determined. 
  
  
• Caregiver applicants who have NOT paid their fees may opt to re-schedule their appointment to a later date, OR keep their scheduled appointment. If keeping the appointment, their photo will be taken and fees collected. Once the AHCA system is up and running, eligibility will be determined, then the ID badge will be made and mailed out to approved caregivers once AHCA system is up and eligibility determined. 
  

Home Caregiver ID Badges

The Palm Beach County Board of County Commissioners enacted the Home Caregiver Ordinance in 2015 requiring ID Badges and Level 2 background checks of Home Caregivers to begin in 2016. The ordinance is enforced primarily by the Palm Beach County Sheriff's Office and Consumer Affairs Investigators. ID Badges are issued by the Division of Consumer Affairs.
  
Persons may apply for a Home Caregiver ID Badge using the Self Service Application Portal

IF A CAREGIVER HOLDS ANY OF THE FOLLOWING CURRENT FLORIDA LICENSES AND/OR CERTIFICATIONS, HE/SHE IS NOT REQUIRED TO OBTAIN A PALM BEACH COUNTY HOME CAREGIVER ID BADGE:

• Registered Nurse (RN)
• Licensed Practical Nurse (LPN)
• Certified Nursing Assistant (CNA)
• Clinical Nurse Specialist (CNS)
• Advanced Registered Nurse Practitioner (ARNP)
• Physical Therapist (PT)
• Physical Therapist (OT)
• Occupational Therapist Assistant (OTA).